Shipping
WHEN WILL MY ORDER BE DELIVERED?
Samples and items in stock: within 5 working days
Fabric printed to order: within 6 weeks
Wallpaper printed to order: within 4 weeks
Please check website banner for any Seasonal changes in normal delivery times.
These timeframes do not include design and proofing stages for customised jobs. Please enquire for an individual quote.
CAN I ORDER A SAMPLE?
Samples are available for all our fabrics and wallpapers purely to help you make a purchasing decision. We do not sell samples for crafting projects. If multiple quantities are ordered for the same design only one will be shipped.
Please choose at the drop down menu for sample or fabric/wallpaper.
If you cannot see the whole pattern and would like a larger swatch please get in touch to order a refundable, returnable piece.
HOW MUCH WILL DELIVERY COST?
Sample orders: £0.75 and sent by Royal Mail 2
Orders under £100: £5 and sent by Royal Mail 2 (fabric is folded - not on the roll)
Fabric on the roll: £15
Orders over £100: FREE and sent by Royal Mail 2 or courier for larger items.
Free local pick up is available from our studio at TN5 7DU.
Deliveries to Europe: £25 (standard delivery around 5 working days) (fabric folded)
Deliveries to the rest of the world including US: £40 (standard delivery around 5-15 working days) (fabric folded)
Please note that our shipping does not include any import duties or taxes. These need to be taken into account at delivery end.
CAN I SHIP TO MY DESIGNER?
We are happy to delivery to third parties however it is the responsibility of the customer to ensure the correct fabric and length has been received. Please see our refund policy for more information.
WHAT DO I DO IF MY ORDER HASN'T ARRIVED?
If your order has not arrived within the expected time frame please do get in touch within 14 days following the expected delivery date to allow us to help find the missing item or make a claim to replace it. We are not liable for any missing goods that have not been reported within this timeframe.