Shipping – Zobo Designs

Shipping

WHEN WILL MY ORDER BE DELIVERED?

We aim to ship items that are in stock within 3-5 working days, although occasionally it can take longer due to volume of sales or holidays. Items that are currently out of stock or made to order will usually take around 28 days however you will receive individual shipping information at the time of order. 

HOW MUCH WILL IT COST? 

Shipping prices are calculated at check out. Items will be sent by Royal Mail second class or, for larger items, by courier.  

Free local pick up is available from our studio at TN5 7DU. 

Fabric up to 5 metres is packed folded with a shipping rate of £7.

Fabric over 5 metres in length is shipped on a roll at a cost of £30. As the width of our cotton fabric is particularly wide (over 150cm) it is significantly more expensive for us to ship on the roll. If you would like to cut shipping costs we are able to ship larger amounts of fabric folded at a cost of £10. Please choose at checkout.

For international deliveries please get in touch for an individual quote. 

Fabric and wallpaper samples are sent via Royal Mail 2nd class and are £0.50 per sample with free P&P. These are shipped twice weekly.

We are happy to delivery to third parties however it is the responsibility of the customer to ensure the correct fabric and length has been received. Please see our refund policy for more information. 

WHAT DO I DO IF MY ORDER HASN'T ARRIVED?

If your order has not arrived within the expected time frame please do get in touch within 14 days following the expected delivery date to allow us to help find the missing item or make a claim to replace it. We are not liable for any missing goods that have not been reported within this timeframe.